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WSQ Provide Counter/Take-away Service (TGS-2020505367)

To equip food and beverage service providers and operators to be competent in providing counter and take-away services in accordance with the legislation requirements and organisational procedures.

Description

Course Reference Number: TGS-2020505367
BETTR BARISTA PTE. LTD.
UEN/Foreign Entity Number: 201134100C
 

1. Provide counter and take-away service in accordance with organisational procedures. 

2. Demonstrate abilities in using effective communication tools to interact with customers and co-workers.

3. Demonstrate compliance to the legal requirements and organisational procedures in providing service to customers.

4. Create opportunities for reflective practice to improve professionalism in customer service.

 

Assessment:

Written and Practical assessments

 

Eligible for Claim Period: 01 Oct 2020 - 30 Sep 2022

Prerequisites

Successfully completed Secondary 2 education

Successfully attained WPLN Level 3 in English Proficiency

 

Certification

Skills Code: FSS-FBS-2024-1.1

Statement of Attainment will be given to learners upon successful completion of the assessments. 

Course Reference Code

FSS-FBS-2004-1.1

Funding and Subsidies

Counter Takeaway pricing 1102

- Applicable for SSG and SFC

- Applicable for Training Grant and Absentee Payroll (corporate)

- Applicable for Training Grant (individuals)

Mode of delivery

10 classroom hours (face-to-face)

2 e-learning hours (online)

2 assessment hours

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