Improve your experience. We are very sorry but this website does not support Internet Explorer. We recommend using a different browser that is supported such as Google Chrome or Mozilla Firefox.

WSQ Facilitate Effective Communication and Engagement at the Workplace (TGS-2020505376)

Equip learners with relevant knowledge and skills to communicate effectively and manage and resolve conflicts at the workplace.

Description

BETTR BARISTA PTE. LTD.
UEN/Foreign Entity Number: 201134100C
 

This course is offered as a blended learning course - 2 hours of e-learning, followed by 12 hours of synchronous learning on the virtual classroom.

Upon successful completion of this course, learners will be equipped with the knowledge and application skills to communicate effectively and manage and resolve conflicts at the workplace. They will be able to:

1. Illustrate the importance of communication at the workplace

2. Apply skills and techniques to resolve conflicts at work

3. Reflect on their performance and plan for continuing professional development

Learners will be assessed via Written assessments & Oral questioning at the end of the module.  

Eligible for claim period: 01 Sep 2020 - 31 Aug 2022

 

Certification

Statement of Attainment will be given to learners upon successful completion of the assessments.

Funding and Subsidies

 

Nett course fee after GST: $321
Nett course fee before GST$300

  • Applicable for SSG and SFC
  • Applicable for Training Grant and Absentee Payroll (corporate)
  • Applicable for Training Grant (individuals)

Inclusive of

12 classroom hours (online)
2 e-learning hours (online)
2 assessment hours

The classroom hours and assessment will be held on two consecutive days: 

Day 1: 9 am - 6 pm (8 hrs)
Day 2: 9 am - 6 pm (8 hrs)

Prerequisites

  • Successfully completed Secondary 2 education
  • Successfully attained WPLN Level 3 in English Proficiency

Course Reference Code

CRS-Q-0041356-ES

Similar courses

SCA 咖啡师技能培训(基础课程) (TGS-2020502153)

招生对象:希望成为一名精品咖啡师的初学者,欲学习基本知识并了解如何使用浓缩咖啡机的人士

More Information
SCA Brewing Intermediate (TGS-2020501319)

For: Aspiring baristas, roasters and coffee professionals looking to grow their knowledge and skill in brewing

More Information
WSQ Provide Specialty Coffee Service (TGS-2020505375)

Coffee lovers and those who might be keen on joining the F&B industry, or even starting their own cafe. For anyone who is looking to acquire foundation barista and brewing skills in specialty coffee. No prior experience or prerequisites are necessary.

More Information
WSQ Prepare and Serve Hot Beverages (TGS-2019504530)

Designed for the Kopi lover or for those keen to join the F&B industry, this course will introduce you to Singapore's heritage coffee culture. You'll have the opportunity to learn and prepare the types of hot beverages offered at a traditional coffee shop.

More Information
SCA Barista Skills Foundation (TGS-2016504461)

For: Aspiring baristas or coffee hobbyists looking to understand the basics of specialty coffee. Learn the practical skills you need behind the espresso bar.

More Information
Barista & Brew Foundation Duo

Have dreams of being a barista? Foray into the world of brewing coffee and working an espresso bar with our brand new SCA Barista & Brew Duo.

More Information
WSQ Maintain Food and Beverage Service Environment (TGS-2020505364)

To equip all Food and Beverage establishments with the knowledge and skills on maintaining hygiene and cleanliness of the food and beverage service environments. The course also teaches food & beverage operators on active safe-management measures such as contact-tracing, physical interaction and distancing measures to adapt to the current global-changing climate.

More Information
WSQ Provide Counter/Take-away Service (TGS-2020505367)

To equip food and beverage service providers and operators to be competent in providing counter and take-away services in accordance with the legislation requirements and organisational procedures.

More Information
Corporate Team Building Workshops

Gather your teams for our popular Coffee Appreciation workshops. Available both in person and virtually, with a wide range of topics, there's an option for every team!

More Information

Press enter to see more results