WSQ Prepare and Serve Hot Beverages

Designed for the Kopi lover or for those keen to join the F&B industry, this course will introduce you to Singapore's heritage coffee culture. You'll have the opportunity to learn and prepare the types of hot beverages offered at a traditional coffee shop.

Description

CRS-Q-0039872-FSS

Learners will be introduced to the Singapore heritage coffee culture, learn and prepare the types of hot beverages offered at a traditional coffee shop. Learners will also be taught various methods to communicate more effectively with customers and co-workers.

Pre-class:
- Self E-Learning (2 hours)

Day 1:
- Overview of the heritage coffee scene in Singapore
- Knowing the tools, equipment and ingredients for hot beverage preparation
- Knowing the steps to prepare and serve different hot beverages served in a traditional coffee shop

Day 2:
- Practise: Knowing the steps to prepare and serve different hot beverages served in a traditional coffee shop
- Knowing the steps to reinstate work stations
- Reflective practice and continuous learning (group discussion)
 Written and practical assessment

On completion, the learner will have the knowledge and application skills in preparing and serving hot beverages offered at a traditional coffee shop. 

Eligible for Claim Period: 15 Oct 2019 - 14 Oct 2021

Inclusive of

11 classroom hours
2 elearning hours
2 assessment hours

Prerequisites

Basic numeracy and English literacy skills

Certification

Statement of Attainment will be given to learners upon successful completion of the assessments

Funding and Subsidies

Funding

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