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WSQ Prepare and Serve Hot Beverages (Online Asynchronous e-Learning) (CRS-Q-0039872-FSS)

Designed for the Kopi lover or for those keen to join the F&B industry, this course will introduce you to Singapore's heritage coffee culture. You'll have the opportunity to learn and prepare the types of hot beverages offered at a traditional coffee shop.

Description

Learners will be introduced to the Singapore heritage coffee culture, learn and prepare the types of hot beverages offered at a traditional coffee shop. Learners will also be taught various methods to communicate more effectively with customers and co-workers.

Pre-class:
- Self E-Learning (2 hours)

Day 1:
- Overview of the heritage coffee scene in Singapore
- Knowing the tools, equipment and ingredients for hot beverage preparation
- Knowing the steps to prepare and serve different hot beverages served in a traditional coffee shop

Day 2:
- Practise: Knowing the steps to prepare and serve different hot beverages served in a traditional coffee shop
- Knowing the steps to reinstate work stations
- Reflective practice and continuous learning (group discussion)
 Written and practical assessment

On completion, the learner will have the knowledge and application skills in preparing and serving hot beverages offered at a traditional coffee shop. 

Eligible for Claim Period: 15 Oct 2019 - 14 Oct 2021

Inclusive of

11 classroom hours
2 elearning hours
2 assessment hours

Prerequisites

Basic numeracy and English literacy skills

Certification

Statement of Attainment will be given to learners upon successful completion of the assessments

Funding and Subsidies

Self Sponsored individuals may utilise SkillsFuture Credits, PSEA or UTAP to further offset some or all of the Net Fees Payable. 

Utap

Find out more about the various funds and grants available to you. 

Course Reference Code

CRS-Q-0039872-FSS

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