Bettr Barista Honoured as Best For Community, Creating Most Positive Community Impact

Today, Bettr Barista was recognised for being among the companies creating the most positive community impact based on an independent, comprehensive assessment administered by the nonprofit B Lab. Honorees are featured on B the Change, the digital Medium publication produced by B Lab, at
This is the third year running that Bettr Barista has been honoured in the Best For Community list, which includes businesses that earned a Community score in the top 10 percent of more than 2,400 Certified B Corporations on the B Impact Assessment. The full assessment measures a company's impact on its workers, community, customers and the environment. To certify as B Corporations, companies like Bettr Barista must complete the full assessment and have their answers verified by B Lab.

The Community portion of the B Impact Assessment evaluates a company’s supplier relations, diversity, and involvement in the local community. It also measures the company’s practices and policies around community service and charitable giving, including whether a company’s product or service is designed to solve a social issue, such as access to basic services, health, education, economic opportunity and the arts. Honourees scoring in the top 10 percent set a gold standard for how business can be a force for good in communities around the world.


Bettr Barista made the list thanks to exceptional practices like our Holistic Training Programme, which serves marginalised women and youth-at-risk in our community, as well as our retail coffee locations, which provide micro-enterprise opportunities for graduates of our Programme while bringing specialty coffee to new communities around Singapore.

The 226 winning companies on the Best For Community list come from 90 industries and 34 countries. B Lab simultaneously released separate lists recognising B Corporations as Best For The World Overall, Best For Environment, Best For Customers, Best For Governance and Best For Workers, which can be found at

"Socially responsible business practices should be at the heart and at the start of any business building conversation. We spend so much of our time at work and therefore it's imperative that we are all more intentional about our purpose in order to start being more positive impacters in our society and the ecosystem that we live and operate in," said Pamela Chng, founder of Bettr Barista.

She added, " We're using specialty coffee as our medium to challenge the often negative perception of vocational training in Singapore, to offer everyone equal access to gainful employment, and to start an open dialogue about our social fabric, including how we treat the disadvantaged and the disabled. Everybody has the potential to become a better version of themselves and every business has the responsibility to act socially. We work with other like-minded organisations who support our initiatives, whether as clients or collaborators, in order to amplify our impact."

“With the rise of anger at a system that feels rigged, people are hungry for companies like Bettr Barista, who are changing the system by building businesses that seek to create the greatest positive impact,” says Jay Coen Gilbert, co-founder of B Lab. “Best For The World is the only list of businesses that uses comprehensive, comparable, third-party-validated data about a company’s social and environmental performance. As consumers, talent and investors increasingly demand transparent, values-aligned businesses to buy from, work at and invest in, companies will need to not just the best in the world but the best for the world, and not just to be nice but to be the most successful.”    

Nearly 1,000 Certified B Corporations were named 2018 Best for the World Honorees, including: Patagonia; King Arthur Flour Company; Green Mountain Power; and the United Kingdom’s Charity Bank, based on these selection criteria. Fifty-two countries are represented, including Denmark, India, South Africa and Taiwan.

Today there are more than 2,400 Certified B Corporations across more than 150 industries and 50 countries, unified by one common goal: to redefine success in business. Any company can measure and manage social and environmental performance at


B Lab is a nonprofit organization that serves a global movement of people using business as a force for good.  Its vision is that one day all companies compete not only to be the best in the world, but the best for the world and society will enjoy prosperity for all for the long term.

B Lab drives this systemic change by:

  1. Building a community of Certified B Corporations to make it easier for all of us to tell the difference between “good companies” and good marketing;

  2. Passing benefit corporation legislation to give business leaders the freedom to create value for society as well as shareholders;

  3. Helping businesses measure, compare and improve their social and environmental performance with the free B Impact Assessment;

  4. Driving capital to impact investments through use of its B Analytics and GIIRS Ratings platform.

B the Change is a Medium publication, produced by B Lab in collaboration with the community of Certified B Corps and the movement of people using business as a force for good. 

B the Change exists to inform and inspire people who have a passion for using business as a force for good in the world. Because we believe that storytelling is an essential element in the transformation of business and society, we commit ourselves to telling the most compelling stories possible to the largest audiences possible to propel the movement of business toward its destiny as a powerful force for good. We want to dramatically broaden and deepen engagement with entrepreneurs, managers, employees, investors and citizens in one of the most important discussions of our time. 

With social enterprises, more doing good while doing business

With social enterprises, more doing good while doing business

Bettr Barista is not your usual coffee academy. Set up by Ms Pamela Chng in 2011, it helps at-risk youth and disadvantaged women hone their coffee-making skills. On top of that, participants get training in areas such as emotional management and physical development. More people like Ms Chng have been setting up social enterprises here in recent years so they can do good while making money.