I have already placed my 50% deposit, but something cropped up, can I cancel the trip and get a refund?

Any cancellation / withdrawal must be submitted in writing via email 6 weeks before the trip. The deposit will be non-refundable if not submitted within this time frame. 

Cancellation Policy


Transport

How do I get to Ywar Ngan?
There are internal flights from Mandalay or Yangon. You should be looking at flights to Heho Airport. Pickup timings from the airport are 12pm and 3pm on designated first days of class. Travel time from Heho Airport to Genius Shan Highlands will be approx. 2 hours in a minivan.

Will you be able to help arrange the international and domestic flights for us to Ywar Ngan, for an additional charge?
You may approach our travel partner for help to arrange all your travels from country of origin all the way to the Estate.

Our Travel Partner

Road to Shan Highlands
Daniel
Email - roadtoshanhighlands@gmail.com


Accommodation

Where will I be staying in Ywar Ngan?
You will be staying at the Genius Coffee Estate.
The address is as follows: No. 50, Khittar Street, Ywar Ma Wards

Can I choose the type of lodging to stay in?
The accommodations included in the fees is a shared dorm (twin sharing) with shared toilets and facilities. Students can contact Road to Shan Highlands directly for more options like Single rooms with shared toilets or Rooms with en-suite toilets.

Can I extend my accommodation in Ywar Ngan to do some free & easy? How can i go about it to arrange?

Please contact our travel partner directly. They will be able to help you.


Travel Insurance

Is travel insurance included in the pricing?

No. Students are responsible for their own travel insurance. As part of the approval/consent form, students are to provide proof of their insurance.

Can you arrange travel insurance for me?
We will not be providing any travel insurance arrangements. Students will be responsible for their own travel insurance. 


Other Questions

I have zero experience in this field of work, but I am interested, can I join?

While there are no prerequisites for this class, this can be considered an advanced class where prior coffee knowledge would be important. For students with no experience, we strongly recommend you join the full package with the SCA certified classes.

Is there any minimum age and age limit to participate in this trip?

Yes. 18 years old is the minimum age. We have no maximum cut off however the class involves physical activity so participants should be physically healthy and active.

How do I sign up?

Sign up here: https://forms.gle/4qcnH1AhADPUfzhw5

What is the weather like in Ywar Ngan?

Cool. Prepare for bright sunny days with the occasional rain. Temperatures are expected to be 24 degrees in the day and as low as 16 at night.

Where is the nearest hospital in case of emergencies?

The nearest hospital is Ywar Ngan Hospital and it’s a 3 min drive from the Estate and 10 min drive from the mill.