What's the difference between SCAA and SCAE courses?

Both the Specialty Coffee Association of America (SCAA) and Specialty Coffee Association of Europe (SCAE) offer internationally recognised coffee certifications, but are two separate associations and each one has its own curricula.

For example, the SCAE Foundation & Intermediate barista courses do not cover brewing and cupping modules, which are included in the SCAA BGA Level 1.

Bettr Barista Coffee Academy's trainers are SCAE certified, and we are currently SCAA's only licensed International Education Partner in Singapore. Our SCAA courses are conducted by certified trainers from the US.

 

What is your policy on course cancellations, refunds and rescheduling?

BOOKINGS

Our website has a full list of the courses we offer and course descriptions. The most current schedule of course dates and times is always available on our booking engine.

  • Before booking a course, please read through the course content to ensure it meets your learning needs and that you satisfy all the prerequisites (where stated).
  • All bookings are to be paid for at the time of booking in order to confirm and secure your place in class.
  • Bettr Barista Coffee Academy reserves the right to make changes to the programme, date, venue and trainer.
  • If we cancel a course at any time, you will have the option to reschedule to the next available date or receive a full refund.

MINIMUM NUMBERS

If we do not receive the minimum number of sign-ups for a course to start, we may have to cancel the course on that particular date/time and reschedule students to alternative class dates/times.

If a student is unable to attend any of the proposed alternatives in this case, s/he is entitled to a full refund of the course fee.

CANCELLATIONS

Any request to cancel/withdraw from a course must be submitted in writing via email at least 72 hours before that class is scheduled to start. Requests made within this time frame are entitled to a full refund or reschedule, subject to a S$30 administrative fee.

If you have purchased your course(s) as part of a package, please note that packages are non-refundable and are valid for 9 months from the date of the first class (except where stated otherwise).

RESCHEDULES

Any request to reschedule a course to another date/time must be submitted in writing via email at least 48 hours before that class is scheduled to start, and will be subject to a S$30 admin fee (no refunds).

Please note that we will not be able to process any reschedule requests that are received with less than 48 hours' notice.

NO-SHOWS

Your course fee is not refundable if you don't show up for your scheduled class. However, if you miss your class due to illness and provide a medical certificate within 7 days of your scheduled class, we will reschedule you at no extra charge.

 

Can I get financial support for Bettr Barista's coffee courses?

There are a number of course funding options available for individuals as well as corporations/employees: